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Qualtrics at ANU

Qualtrics is an easy-to-use web-based tool for creating and conducting online surveys. Qualtrics allows user to build online surveys using a range of question templates and a design wizard to help create a customised survey.

Create your account

  1. Go to anu.qualtrics.com
  2. Select “Don't have an account?”
  3. Enter your ANU email address.
  4. Leave the Access Code field blank
  5. Click "Sign Me Up"
  6. Verify your email address​

Important Notice

Qualtrics has updated its security arrangements and some internet browsers will no longer be able to access Qualtrics. This is because Qualtrics will no longer support TLS 1.0/1.1 for all HTTPS connections (only TLS 1.2 or greater will be supported).
 
To ensure ongoing Qualtrics access, one of the following browsers should be used:
  • Google Chrome (version 39 or later)
  • Mozilla Firefox (version 35 or later)
  • Opera (version 25 or later)
  • Safari (running on OS X 10.8 or later)
  • Microsoft Edge (any version).

Further information on this topic is available at the Qualtrics support site.

Accessing Qualtrics Help and Support

Accessing Qualtrics Help and Support

General information about Qualtrics can be found at the support site. If you need to contact Qualtrics for help and support, please follow the steps below.

Existing Qualtrics users

From May 2019, users will need to log in to access help and support from Qualtrics. This step has been included by Qualtrics to enhance user security and privacy.

To access support:

  1. Go to the Support Center
  2. Enter your Qualtrics Username and Password and click on “Sign In”
  3. Complete and submit a support ticket, following the onscreen prompts.

Support if unable to log in to Qualtrics

Limited support is available to help you with log in or account creation issues if you are having trouble with logging in to Qualtrics or if you do not already have a Qualtrics login.

To access limited support:

  1. Go to the Support Center
  2. Click on the option “Can't login or don't have an account?”
  3. Follow the onscreen prompts.

Phone and other support

Both existing Qualtrics users and those accessing limited support are given phone and other help and support options after following the steps above.

Updated:   11 June 2019 / Responsible Officer:  CBE Communications and Outreach / Page Contact:  College Web Team